Download, Install, and Configure FortiClient VPN

As an external collaborator of the Human & Work group, you may need to access certain resources or applications via a VPN. Below are the essential steps to download, install, and configure FortiClient VPN on a Windows or macOS machine. 

For Windows :

Step 1: Download FortiClient VPN
    Go to the Fortinet downloads page:
https://www.fortinet.com/fr/support/product-downloads#vpn.

• Click the Download button corresponding to your operating system to start the download. 
  

Step 2: Install FortiClient VPN 

1. Once the file is downloaded, double-click it to launch the installation. 
2. Accept the terms and conditions, then follow the on-screen instructions. 
3. After installation is complete, open the FortiClient application. 

Step 3: Configure FortiClient VPN 

1. In the application, click Configure VPN. 
2. Enter the following information provided by your contact: 
   • Type: SSL-VPN
   • Connection Name: Provided in a secure link by internal IT support.
   • Remote Gateway: Same as the Connection Name.
   • ✅ Custom Port: 443
   • ✅ Enable Single Sign-On (SSO) for the VPN tunnel.
   • ✅ Use external browser as user-agent.
3. Click Save to store the configuration. 

Step 4: Connect to the VPN 

1. Return to the FortiClient main screen. 
2. Select the configured connection and click Connect.
   
3. A Microsoft authentication page will open in your default browser. Enter your credentials (username and password) provided by Human & Work. 
4. Approve the sign-in request using your multi-factor authentication method. - Need help here ? -
   
5. A "VPN Connecting" page will appear. Once connected, Windows will confirm the connection with a notification. 
6. If an error page appears, repeat Step 4 to reconnect. Your Microsoft authentication should be remembered if you selected "Stay signed in / Don't ask again" during the initial login. 
7. Once connected, you will have access to the group's secure resources. 

For macOS :

Step 1: Download FortiClient VPN : https://links.fortinet.com/forticlient/mac/vpnagent

Step 2: Install FortiClient VPN 

1.   Launch the .dmg file and double-click on FortiClientInstaller. 

2.    Follow the installation steps provided. 

3.     On macOS, authorize security settings before configuring the VPN: Click Open Security Preferences.

4.    Unlock the Security & Privacy settings by clicking the padlock icon. 

5.    Allow the loading of the "FortiTray" software. 

6.     In the Privacy tab, grant Full Disk Access to: fctservctl2 & FortiClient

5.     Allow the application to add VPN configurations. 

Step 3: Configure FortiClient VPN 

1.    Open the software from the taskbar by selecting Open FortiClient Console. 

2.    Allow FortiClient to access files in the Documents folder. 

3.     From this point, you can resume Step 3 and Step 4 of the Windows configuration process, as the following steps are identical regardless of the operating system. 

Need Assistance? 
If you encounter any issues or have questions, please contact Human & Work internal IT support at:
support@humanandwork.com